METHODOLOGY
- Interactive lectures
- Practical individual and group exercises
- Analysis and resolution of real-life situations
- Instructor feedback and self-reflection
- Facilitated discussions and methodical instruction
Situations you commonly deal with:
Lack of motivation within the team
Situation: You notice that your team lacks enthusiasm. Some members seem disengaged, perform their tasks without initiative, and show little interest in long-term goals. Despite your efforts to encourage them, you feel that motivation is not where it should be.
Solution Learned in the Course: You will discover how to identify individual motivation drivers and connect them with team and company objectives. You will learn how to structure tasks in a way that sparks interest and aligns with team members' strengths.
Conflict within the team
Situation: Disagreements among team members disrupt collaboration. Some colleagues compete with each other, while others withdraw from discussions. You feel that unresolved conflicts slow down work and decrease productivity, but you’re unsure how to address them without escalating tensions.
Solution Learned in the Course: You will learn how to recognize the root causes of conflicts and facilitate discussions that lead to constructive solutions. You will gain proven techniques to maintain a positive team atmosphere and rebuild trust among team members.
Feedback is not well received in the team
Situation: When giving feedback, you often encounter resistance. Some employees perceive it as criticism and react defensively, while others disregard it completely. Instead of helping the team grow, feedback creates unnecessary tension and does not lead to meaningful improvements.
Solution Learned in the Course: You will learn how to provide feedback that is seen as supportive rather than judgmental. You will understand how to structure your message to encourage growth and create an environment where team members are open to receiving and applying feedback.
Challenges with delegating tasks
Situation: You feel overwhelmed with responsibilities. When you delegate tasks, they are not always completed as expected, and you end up redoing them yourself. You don’t want to micromanage, but at the same time, you need to ensure that tasks are completed properly and on time.
Solution Learned in the Course: You will learn how to clearly define responsibilities and set expectations when delegating tasks. You will develop strategies for tracking progress without excessive oversight and discover how to empower team members to take ownership of their work.