Giving Feedback to Support Internal Motivation (EMNG9)

Kurzy vedené v angličtině, Leadership & Management

This practical workshop will help you develop skills for conducting feedback conversations that enhance motivation, improve performance, and contribute to a strong company culture. You will learn how to leverage the potential of your colleagues, understand how feedback impacts behavior and productivity, and gain confidence in both giving and receiving feedback.

Through this training, you will explore techniques for delivering and receiving constructive feedback. You will also learn how to recognize and acknowledge achievements to foster motivation. Additionally, you will master structuring conversations and guiding feedback discussions toward meaningful improvements.

This training will enable you to:

Understand how feedback influences motivation and employee performance
Develop skills to work with internal and external motivation when providing feedback
Conduct feedback conversations with clear objectives and structured communication
Manage difficult situations when giving or receiving feedback
Promote a culture of open communication and collaboration within the company

Who should attend:

Business owners and managers who want to improve communication skills and work with feedback
HR professionals and team leaders responsible for employee development
Sales representatives, shift supervisors, and administrators aiming to enhance communication and teamwork
Anyone who wants to learn how to provide feedback clearly, constructively, and with a focus on positive change

Private training and tailor-made dates

This topic can only be implemented as a private, not only as a closed corporate course, but also as an individual consultation for individuals.

In the case of a customized course, the outline below is for inspiration only. The final training content, length, and dates will be tailored to the specific input, needs, and objectives of the participants.

We will be happy to prepare a price offer.

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Náplň kurzu:

Skrýt detaily

Creating the Right Environment for a Feedback Conversation

Understanding internal and external motivation
Defining the objective and expected outcome of the feedback conversation
Key conditions for providing feedback
Planning and preparing for a feedback discussion

Building a Supportive Atmosphere in Feedback Conversations

Maintaining structure and clarity during the conversation
Self-reflection as a tool for improving feedback quality
Providing space for reflection and response
Focusing on solutions and achieving tangible results

Communication Aspects of Delivering Feedback

The importance of feedback and how to give it constructively
Intentionality in feedback and its impact on motivation
How to express evaluations without creating a defensive response
Unintentional effects of feedback and how to mitigate them

Practical Techniques for Conducting a Feedback Conversation

Structuring a productive feedback discussion
Active listening as a key element of effective feedback
Guiding the conversation toward behavioral and performance improvements
Monitoring the long-term impact of feedback

Časový rozvrh:: 1 den (9:00-16:00)
Jazyk:: English

METHODOLOGY

Interactive lectures
Practical individual and group exercises
Analysis and resolution of real-life situations
Instructor feedback and self-reflection
Facilitated discussions and methodical instruction

Situations you commonly deal with:

Employees are hesitant or resistant to feedback

Situation: When you attempt to provide feedback, you encounter defensive reactions or lack of engagement. Employees perceive feedback as criticism rather than an opportunity for growth.

Solution Learned in the Course: You will learn how to give feedback in a way that is received openly and seen as support for development. You will also discover how to create an environment where feedback is welcomed.

Feedback does not lead to behavioral change

Situation: You regularly provide feedback, yet you notice no real improvement. While employees acknowledge the information, no visible change occurs.

Solution Learned in the Course: You will master techniques to phrase feedback in a way that prompts actionable steps toward improvement. You will also gain strategies for tracking the impact of feedback and ensuring it translates into tangible results.

Lack of self-reflection when receiving feedback

Situation: Team members accept feedback but fail to analyze it deeply or use it to make improvements. As a result, recurring issues persist.

Solution Learned in the Course: You will learn how to encourage self-reflection among employees and guide them to actively engage with feedback, turning it into a tool for personal and professional development.

Handling difficult conversations involving negative feedback

Situation: When you need to deliver critical feedback, you worry that the conversation might lead to misunderstandings or demotivation.

Solution Learned in the Course: You will develop the ability to provide even challenging feedback in a constructive and thoughtful manner. You will learn how to ensure that negative feedback is accepted as an opportunity for improvement rather than a discouraging experience.

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